Frequently Asked Questions

How much ceiling height do I need for this chandelier?

Are the crystals genuine glass crystal or acrylic?

Do the candle bulbs come included, or do I need to buy them separately?

Can I use LED candle bulbs instead of the included ones?

The crystals arrive separately, is assembly difficult?

What room size suits the 800mm diameter?

Is this suitable for a false ceiling (POP/gypsum)?

Can the chain drop length be customised?

Will the amber crystal and warm white bulbs look too yellow?

My order arrived with a broken crystal pendant, what do I do?